Advancing Human – Cyber Psychology.

“Computers are incredibly fast, accurate, and stupid; humans are incredibly slow, inaccurate and brilliant; together they are powerful beyond imagination.

-Albert Einstein

Connection. An ancient word. The meaning is “a relationship in which a person or thing is linked or associated with something or someone else.”

We use it in every walk of life. When we were kids, we formed relationship bonds with our parents,siblings and friends. We learned about the physical and emotional worlds by forming connections using our minds. The connection between cause and effect. Falling off a wall was connected to a resulting injury. Hugging a person caused an increase in happiness and connection with that person. Back then, we were the masters of what connections happened. They were with people and the world around us, so were bound to our psychology.

We are now in a period of seismic shift in one of the chief currencies of our everyday world – connection. In the big data world, there are three parameters used to describe data – variety, volume and velocity (the 3 V’s). We can also apply these to how connected we are. With the internet of screens that has happened in the last decade, a proliferation of apps means we are becoming more connected through technology. But are we? The first wave has seen us build digital connections and a mechanism to stay informed of other peoples lives and offer people more options, convenience and to an extent comfort. But what cost is associated with this accelerated connectivity, and do we understand it?

Thus far, the proliferation of connected devices and apps has very much evolved in ways that would replicate what would be considered left brain operations (logical, analytical, sequential). The number of connections we have, scrolling endlessly on “walls” for updates. We are just entering into a wave of innovation that will require these devices to replicate right brain operations such as intuition, emotion and empathy. We use the left side of our brain to perform the control aspects of our lives, whilst the right side is used to connect or join the dots between disparate societal occurrences.

Understanding why it Matters

There is an important evolution in our mindset that needs to occur. We have blindly accepted technology based on trend without truly understanding why it is required. An appreciation for why we should develop more human like relationships with these connected devices – such relationship characteristics as trust and emotion being in high priority. There is huge excitement for how humans and technology will work together in the future. It can be said this excitement is born from realizing that as we evolve our understanding of what it means to be human outweighs anything that technology alone can deliver. People have always been at the core of innovation, and this has led to an evolution in how improved our lives are. However now the evolution of our minds is now not only dependent on genetics and learnings in the natural and emotional world, we now have accelerating inputs from the technology age. Children are seeing technology enter their world at much younger age than previous generation, what effect is this having on how they evolve and pass the genetic baton to future generations?

Now, as we move from the Internet of Screens to the Internet of Things era, it is important that we work on developing our understanding of, and psychology to this technology. Not only will there be devices in our possession, we will wear them directly and they will be added to our very genetic makeup (Read more here from Elon Musk on Neuralink). It will not stop there. Our ecosystems will become more digitized, with smart sensors in everything from household appliances to objects we encounter and use in our daily lives.

Its Experience not Connected

As the volume of these devices hits the trillions, it is much more important we evolve our Experience of Things rather than simply build a huge mesh of connected devices in our everyday world. We are seeing this accelerate. Empathy is starting to play a larger role – such as Alexa speaking to us creating a more human like interaction, artificial intelligence and machine learning technologies being utilized to teach computers how to learn themselves (a basic of human evolution) instead of us teaching them. Other technologies are evolving such as augmented reality, in the classical visual sense that we see a lot of these days in the upcoming curve of technology adoption. But we will soon see other forms of augmentation – touch, hearing, taste – to lead to a reduction in dependence on screens, and increase the experience of using the technology. Once the technology begins to inhibit more human like emotions, then it becomes a study into how they are position in society (check this article from Bill Gates on robots and taxes)

As a race, we need to understand what we expect from technology and what we also expect from each other. These expectations will be critical in ensuring that the evolution of technology and humans together can indeed be optimized.

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deniscanty

DENIS CANTY IS EXCITED TO BEGIN IN JULY 2017 WITH MCKESSON, A FORTUNE 5 COMPANY – AS THEIR SENIOR DIRECTOR OF CYBER SOFTWARE ENGINEERING IN CORK. HIS LAST ROLE (TO JUNE 2017) WAS AS THE LEAD TECHNOLOGIST FOR IOT WITH JOHNSON CONTROLS INNOVATION GROUP BASED IN CORK, IRELAND. THAT ROLE MEANT COLLABORATING EXTENSIVELY BETWEEN HIS TECHNICAL AND SALES TEAMS TO DRIVE FURTHER COMMERCIALISATION OPPORTUNITY THROUGH TECHNOLOGY (BOTH OUR OWN AND PARTNERS/STARTUPS) INTO OUR SALES CHANNELS, SPECIFICALLY LOOKING AT THE EMERGING SMART BUILDING MARKET. THE PROJECTS INCLUDE OUR EXISTING TECHNOLOGIES – BUILDING SECURITY, RETAIL, HVAC AND BUILDING ENERGY – AND EMERGING TECHNOLOGIES SUCH AS IOT, AR AND MACHINE LEARNING. A KEY COMPONENT WAS TAKING KEY INPUT FROM NUMEROUS STAKEHOLDERS AND PROCESSES TO DELIVER ROI FOR CUSTOMERS AND PARTNERS. HE THEN LED THE TEAM TO BUILD AND DEPLOY THE SOLUTIONS IN AN LEAN AGILE MANNER. DENIS SPOKE ON THE NATIONAL AND INTERNATIONAL CIRCUIT FOR JOHNSON CONTROLS AT NUMEROUS TECHNOLOGY CONFERENCES. HIS LEADERSHIP STYLE IS LEADERSHIP THROUGH TRUST AND DELIVERY, AND I TAKE RESPONSIBILITY FOR MY TEAM, COMPASSION AND HUMILITY ARE ALSO IMPORTANT AS A LEADER IN MY OPINION. I LIKE TO BUILD A BALANCED CULTURE, WITH THE PEOPLES PERSONALITIES IMPORTANT INPUTS INTO THAT. DENIS HAS A DEGREE IN ELECTRONIC ENGINEERING (2H) FROM CORK INSTITUTE OF TECHNOLOGY, A MASTERS IN MICROELECTRONIC CHIP DESIGN (1H) FROM UNIVERSITY COLLEGE CORK AND A MASTERS IN COMPUTER SCIENCE (1H) FROM DUBLIN CITY UNIVERSITY. PRIOR TO JOHNSON CONTROLS, DENIS HELD A POSITION OF PRINCIPAL DATA ARCHITECT AND DEVELOPMENT MANAGER WITH EMC FROM 2010 TO 2015, SPENDING 2011 IN SILICON VALLEY. HE LED A TEAM FOCUSED AT REDUCING AND CONSUMING NINE TEST AUTOMATION PLATFORMS FROM EXTERNAL MANUFACTURERS TO ONE EMC CLOUD HOSTED PLATFORM. HE ALSO WORKED ON A NUMBER OF WORKFLOW AUTOMATION SOFTWARE REPLACING TEDIOUS MANUAL EXTRACT, SEARCH AND REPORT COMPILATION THAT RESULTED IN EFFICIENCY GAIN (WRITTEN IN PYTHON). I ALSO BUILT PREDICTIVE ANALYTICS APPLICATION IN MANUFACTURING AND DATA SCIENCE MODELS FOR THE CUSTOMER VERTICAL WITH THE CTO OFFICE. DENIS BROUGHT MICROSERVICES BASED DESIGN ALONG WITH DISTRIBUTED STORAGE AND PROCESSING TO THE GROUP, CHANGING THE DEVELOPMENT CULTURE IN THE PROCESS. DENIS WAS ALSO A MEMBER OF EMC’S GLOBAL INNOVATION COUNCIL AND AS AN AMBASSADOR WITH THEIR OFFICE OF THE CTO, LEADING THEIR CUSTOMER INSIGHT SOFTWARE DEVELOPMENT. DENIS WON TWO GLOBAL INNOVATION AWARDS IN HIS TIME WITH EMC, IN THE AREAS OF SUSTAINABILITY AND E-SERVICES, AND HAS A PATENT IN INTELLIGENT POWER MANAGEMENT ON STORAGE ARCHITECTURE. HE ALSO WORKED PREVIOUSLY FOR ALPS AUTOMOTIVE DIVISION FROM 2005-2010, IN A VARIETY OF ROLES, INCLUDING AS THE LEAD COMPUTER VISION ENGINEER, AND THE LEAD TECHNOLOGIST ON EUROPEAN RESEARCH PROJECTS IN THE AREAS OF IN-VEHICLE DISTRACTION MONITORING AND SMART HOME DEVICES. DENIS ALSO SPENT TIME CONSULTING IN THE START-UP WORLD, SUCH AS A HEALTHCARE INFORMATICS CONSULTANT WITH ACE HEALTH, LEADING THE DEVELOPMENT FOR AN APPLICATION WHICH HELPS HEALTHCARE SERVICE PROVIDERS ACHIEVE BETTER PATIENT OUTCOMES AND CUT COSTS THROUGH A REGULATOR-APPROVED PREDICTIVE ANALYTICS PLATFORM IN THE DUTCH AND US MARKETS. HE ALSO HAD HELPED NUMEROUS STARTUPS ON BUILDING THEIR TECHNOLOGY ROADMAP TO ALIGN WITH DEFINED TARGET MARKETS AND CUSTOMER BASES.

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